Terms and Conditions

Effective Date: July 29, 2026

Welcome to LDoehler Group (LDG). These Terms and Conditions (“Terms”) govern your access to and use of our website, consultation services, and related resources. By accessing our website or engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

If you do not agree with any part of these Terms, please discontinue use of our website and services.

1. About LDoehler Group

LDoehler Group (LDG) is an international education consultancy that provides professional guidance and support to students and individuals seeking educational opportunities abroad. Our services may include education counselling, university and college application assistance, visa guidance, career pathway advice, and related support services.

2. Acceptance of Terms

By using our website, submitting an enquiry, booking a consultation, or engaging any of our services, you agree to comply with these Terms and all applicable laws and regulations.

3. Scope of Services

LDG provides consultancy and support services to assist clients throughout their international education journey. While we strive to provide accurate, current, and professional advice, our services are advisory in nature.

Final decisions regarding admissions, visas, scholarships, and other applications are made solely by the relevant educational institutions, government agencies, or third-party organizations.

4. Consultations and Appointments

Consultations may be conducted in person, by telephone, or through online meeting platforms.

Clients agree to:

  • Provide complete and accurate information.
  • Attend scheduled appointments on time.
  • Notify LDG in advance if they need to reschedule or cancel an appointment.

LDG reserves the right to reschedule consultations due to unforeseen circumstances.

5. Service Fees and Payments

Certain consultancy services may be subject to professional service fees.

Where applicable:

  • Fees will be communicated before services commence.
  • Payments must be made according to the agreed payment terms.
  • Third-party costs, including application fees, visa charges, medical examinations, English language tests, courier fees, or government charges, are separate from LDG’s service fees unless otherwise stated.

6. Refund Policy

Refunds are subject to the terms agreed upon for each service.

Unless otherwise specified:

  • Fees for completed consultations or services already rendered are non-refundable.
  • Government fees, institutional application fees, and other third-party payments are generally non-refundable.
  • Any approved refunds will be processed within a reasonable timeframe.

7. Client Responsibilities

Clients are responsible for:

  • Providing truthful, accurate, and complete information.
  • Submitting required documents within requested timelines.
  • Reviewing all submitted applications before final submission.
  • Informing LDG of any changes that may affect their application or eligibility.

LDG is not responsible for delays or unsuccessful applications resulting from incomplete, inaccurate, or late information provided by the client.

8. Intellectual Property

All content published on the LDG website, including text, graphics, logos, images, downloadable resources, forms, and other materials, remains the intellectual property of LDoehler Group unless otherwise stated.

No content may be copied, reproduced, distributed, or used for commercial purposes without prior written consent from LDG.

9. Website Use

Users agree not to:

  • Use the website for unlawful purposes.
  • Attempt unauthorized access to our systems.
  • Upload malicious software or harmful content.
  • Interfere with the operation or security of the website.
  • Misrepresent their identity or provide false information.

LDG reserves the right to restrict or terminate access for users who violate these Terms.

10. Privacy

Your privacy is important to us. Personal information collected through our website or during the provision of services will be handled in accordance with our Privacy Policy and applicable privacy laws.

By using our services, you consent to the collection, use, and storage of your information for the purpose of providing our consultancy services.

11. Education and Visa Disclaimer

LDG provides guidance based on current information available at the time of consultation.

However, LDG does not guarantee:

  • Admission into any educational institution.
  • Approval of student visas or other immigration applications.
  • Scholarship awards.
  • Employment opportunities.
  • Permanent residency or migration outcomes.

All admissions and visa decisions are made solely by the relevant institutions and government authorities.

12. Third-Party Services

LDG may refer clients to educational institutions, government agencies, accommodation providers, insurance providers, financial institutions, or other third-party organizations.

LDG is not responsible for the services, policies, decisions, or actions of any third party.

13. Disclaimer

While LDG makes every reasonable effort to provide accurate and up-to-date information, we do not warrant that all information on our website or provided during consultations will remain current, complete, or error-free.

Changes to education policies, immigration laws, tuition fees, and institutional requirements may occur without notice.

14. Limitation of Liability

To the fullest extent permitted by law, LDoehler Group, its directors, employees, consultants, and representatives shall not be liable for any indirect, incidental, consequential, or special damages arising from:

  • Use of our website;
  • Reliance on information provided;
  • Admission outcomes;
  • Visa decisions;
  • Delays caused by third parties;
  • Changes in government regulations;
  • Decisions made by educational institutions.

Where liability cannot be excluded by law, it shall be limited to the amount paid for the relevant consultancy service.

15. Changes to Services

LDG reserves the right to modify, suspend, or discontinue any part of its services, website content, or consultancy offerings without prior notice.

16. Amendments to These Terms

These Terms may be updated from time to time. The latest version will always be published on our website.

Continued use of our website or services after any changes constitutes acceptance of the revised Terms.

17. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which LDoehler Group operates. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts of that jurisdiction.

18. Contact Us

If you have any questions regarding these Terms and Conditions or our services, please contact LDoehler Group through our official website or the contact information provided on our website.

Acknowledgement

By using the LDoehler Group website or engaging our consultancy services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.